What if I need to change or cancel my order?
These orders are shipped out quickly, sometimes the same day the order was placed. Please reach out to support@careifycaps.com and we’ll do our best to pause the order.

What is your Return Policy?
At Careify, we want you to be 100% happy with your purchase. With our 14-Day Guarantee, you may return your Careify Cap for a refund (excludes shipping fees) within 14 days of placing your order, no questions asked. Please visit “Contact us” for help with your return. Your Cap should be returned unworn in the condition that you received it.

What if my package is lost or stolen?
Please allow 3-4 extra days for the carrier to locate your package. Often, there is a delay on the carrier’s end. If the package never shows up, contact support@careifycaps.com within 14 business days and we’ll work together to resolve the missing package.

How long does it take to get my Careify Cap?
Most orders will be packaged and shipped within one to two days of your order.

Why wear a scrub cap?
Wearing a scrub cap is essential for healthcare practitioners, offering multiple benefits. It shields them from patient-generated aerosols, crucial for infection control during procedures like surgeries or dental work. By acting as a barrier, the cap prevents hair from contacting these aerosols, which may carry harmful microorganisms. This reduces the risk of contamination in close patient interactions. Additionally, wearing a scrub cap demonstrates a commitment to hygiene and safety, reassuring patients and enhancing overall infection prevention efforts in medical and dental environments.

What is the proper way to wash our scrub caps?
To properly care for your scrub cap, follow these guidelines: Machine wash it in cold water with like colors, and avoid using bleach. Tumble dry on low heat and, if necessary, use a low heat iron to remove wrinkles. For our detachable bows, it's best to hand-wash or use a delicate cold cycle to maintain their shape. If needed, iron the bow to restore form. These steps ensure your scrub cap remains clean, comfortable, and in optimal condition for use in healthcare settings.